Labor Day Holiday Hours 8/29-9/1

Labor Day Holiday Hours

The AXIOM Helpdesk and Administrative Departments will be closed at 2:30pm AZ Time on Friday 8/29 and will be closed Monday 9/1 for the Labor Day Holiday. We will resume normal business hours on Tuesday 9/2 at 6am AZ Time. File transfers will continue during our closure with gateways that are open.

August 24th Maintenance

August 24th Maintenance

ClaimShuttle will be down for Maintenance from 6 to 8pm EST on August 24th

August 21th Maintenance

August 21th Maintenance

UPDATE: ClaimShuttle is now back online

July 4th Holiday Hours 7/3-7/4

July 4th Holiday Hours

The AXIOM Helpdesk and Administrative Departments will be closed at 2pm AZ Time on Thursday 7/3/25 and will be closed Friday 7/4/25 for the July 4th Holiday. We will resume normal business hours on Monday 7/7/25 at 6am AZ Time. File transfers will continue during our closure with gateways that are open.

Memorial Day Holiday Hours 5/23-5/27

Memorial Day Holiday Hours

The AXIOM Helpdesk and Administrative Departments will be closed at 3pm AZ Time on Friday 5/23/25 and will be closed Monday 5/26/25 for the Memorial Day Holiday. We will resume normal business hours on Tuesday 5/27/25 at 6am AZ Time. File transfers will continue during our closure with gateways that are open.

Tuesday, December 31, 2024 - 09:43

New Year Holiday Hours

The AXIOM Helpdesk and Administrative Departments will be closed at 2pm AZ MST on Tuesday, 12/31/2024 and will be closed Wednesday, 1/1/25 for the New Year Holiday. We will resume normal business hours on Thursday, 1/2/25 at 6am AZ MST. File exchanges will continue with EDI gateways that are open during our closure.

Tuesday, December 24, 2024 - 09:41

Christmas Holiday Hours

AXIOM Helpdesk Christmas Holiday Hours
The AXIOM Helpdesk and Administrative Departments will be closed at 2pm AZ MST on Tuesday, 12/24/2024 and will be closed Wednesday, 12/25/2024 for the Christmas Holiday. We will resume normal business hours on Thursday, 12/26/2024 at 6am AZ MST. File exchanges will continue with EDI gateways that are open during our closure.

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ClaimShuttle Testimonials

random_testimonial

I keep having great experiences every time I call your company, finding a super friendly rep on the phone, helping me with any questions I have. I have also been transferred to other staff, who helped me resolve issues in the most professional way. Your company feels young and fresh and it is a real pleasure being a client of yours. I make phone calls a lot and I find few companies as engaged as yours. That is a direct consequence of your fantastic employees. Every time I call, it feels as if I am talking directly with the owner of the company. The reps even keep records of calls from the past, to ensure continuance of care. Before selecting you as my provider, I called approximately 8 competitors.Your staff's knowledge and attitude far surpassed the others. Thank you for your excellence!

Gilgia (Kingsport, TN)

I just wanted to let you know how impressed I am with this service. Just as you promised, I was up and running within 20 minutes of our initial conversation. I was really concerned that this transition was going to be difficult and costly, but I was wrong on both counts. My phone line was costing 4 TIMES MORE per month than the fee for using ClaimShuttle, and it couldn't have been easier to set up and get going. Your product is everything you said it was. I am a very small company, and have actually now reduced my overhead by going with you guys! Thanks for your honesty and integrity!

Gina (New York, NY)

As always excellent, professional, knowledgeable customer service. Other companies could learn from you.

Lilian (Mesa, AZ)

I always get the most fabulous service when calling or emailing!!! Your customer support reps are the best!!!

Tracy (Prescott Valley, AZ)

Wonderful team that is always willing to assist with issues or concerns.

Ann (Winston-Salem, NC)

A Happy Friday message from a Satisfied User! I just transmitted my first batch of electronic claims through Claim Shuttle!  My question is, "Why didn't I find out about Claim Shuttle earlier?!?"  I love it!  There simply is no comparison!  Everything about it (including your team) is great!  The ease of use and user-friendly environment is awesome.  My work is truly cut in half by using Claim Shuttle.  Please share my thanks with everyone involved.  I am so happy to have found you!  

Kris (Phoenix, AZ)

Have never had any problems and this is the easiest claim site

Leawood, KS

Excellent service and I never give anyone "Excellent" scores on surveys. This time it was warranted. Thank you very much for the help.

Teresa (Keno, OR)

A most unexpected experience: Someone who knows and is helpful. A gold mine!!

Pearsall, TX

It's great to have immediate help and knowledgeable support!

Alhambra, CA

The rep and supervisor went out of their way to get the issue resolved. It was nice to have a direct contact with the same representative until the problem was resolved.

Rachel (Anderson, IN)

Our billers love the interface that ClaimShuttle provides and I would be happy to be a future reference if needed.  Thanks! 

Martha (Shreveport, LA)

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